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I followed the very straightforward directions for setup of my iMac & tried it at home on a common network. It connected as described. I tried it from work, a different network, and it repeatedly failed. I reviewed the setup instructions and tried it again the next day - it failed. I sent an email to support and never heard a reply. So at this point I am uninstalling it and cannot recommend. As a caveat both networks are Comcast with no firewalls. Too bad ….
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